Privacy Policy

This Privacy Policy explains how Villain Product, the developer of Cleaning ASMR Shine Makeover on Google Play, collects, uses and shares information when you play Cleaning ASMR Shine Makeover (the “Game”, Android package com.villain.shinemakeover). Villain Product is the developer name of NORIS SERVICES LIMITED (“we”, “us”, “our”) on Google Play.

By installing or playing the Game you agree to this Policy. If you do not agree, please do not use the Game.

1. Who we are

We are responsible for the personal information processed through the Game.

2. Information we collect

The Game has no user accounts and no sign-in. We do not ask for your name, email address, phone number, contacts, photos, camera, microphone or precise location, and the Game does not use your device’s Advertising ID.

a. Information collected automatically when you play

• Device and app information: device model, operating system and version, language, country (estimated from your IP address), app version, and identifiers such as the Firebase app instance ID and installation ID.
• Usage information: when you open the Game, screens and levels played, session length and similar in-game events.
• Crash and performance information: crash reports, error logs and the state of the device and the Game (for example the screen that was open) when a crash or error happens.
• Network information: your IP address, which our service providers receive when the Game connects to them.

b. Information stored only on your device

Your game progress (levels completed, coins, unlocked tools and themes, and settings such as sound, music and vibration) is saved on your device and is not uploaded to our servers. Uninstalling the Game or clearing its data deletes it.

c. Information you give us

If you email us, we receive your email address and whatever you include in your message.

d. Links

The Game can open web pages in your browser, such as this Privacy Policy and our Terms of Use. Those pages are covered by the policies of the sites that host them.

3. How we use information

We use information to:

• run the Game;
• understand how players use the Game and improve its levels and features;
• find and fix crashes and bugs;
• adjust game settings remotely (for example difficulty or the order of levels) without an app update;
• answer your messages and support requests;
• detect abuse and comply with our legal obligations.

Legal bases (EEA, UK and Switzerland). We rely on our legitimate interests to run, secure and improve the Game, on the performance of our contract with you to provide the Game, and on legal obligations where they apply.

4. Advertising and purchases

The current version of the Game shows no ads and has no real-money purchases: everything in the Game is earned by playing.

The Game includes Google Play’s billing library so that purchases can be offered in a future version; the current version offers nothing for sale through it. If we add ads or purchases in a future version, we will update this Policy before that version is released and, where the law requires it, ask for your consent in the Game first. Purchases would be handled by Google Play: we would receive the order details Google Play shares with developers, never your card or payment details.

5. Third-party services

We share information with these service providers only so that they can provide their service to us. Each processes data under its own privacy policy:

We may also disclose information when the law requires it, to protect our rights or the safety of players, or to a buyer or successor if the Game is sold or transferred.

We do not sell your personal information and we do not use it for advertising.

6. International transfers

Our service providers may process information in the United States and other countries where they operate, which may have different data protection laws from your country. Where required, transfers rely on safeguards such as the European Commission’s Standard Contractual Clauses used by these providers.

7. Data retention

We keep information only as long as needed for the purposes above:

• analytics data is kept for a limited period set in Firebase;
• crash reports are kept for about 90 days;
• support emails are kept until your request is resolved and for a reasonable time afterwards.

Information stored on your device stays there until you clear the Game’s data or uninstall it.

8. Children

The Game is not directed to children under 13 (or under the minimum age required in your country). We do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

9. Your rights

Depending on where you live, you may have the right to:

• access, correct or delete your personal information;
• object to or restrict its processing;
• receive your data in a portable format.

To make a request, email [email protected] with the subject “Shine Makeover privacy request”. Because the Game has no accounts, we may ask for information that helps us find the data linked to your device. We will reply within the time required by law, and we will not treat you differently for using your rights. You may also complain to your local data protection authority.

10. Security

Information is sent over encrypted connections (HTTPS). We use reasonable technical and organisational measures to protect information, and our providers use industry-standard security. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Changes to this Policy

We may update this Policy from time to time, for example when a new version of the Game changes what it collects. The new version is posted on this page with a new “Last updated” date. If the changes are significant, we will tell you in the Game or on this page.

12. Contact us

Villain Product (NORIS SERVICES LIMITED)
2 Bedford Terrace NORTH SHIELDS - NE29 0AW United Kingdom (GB)
Email: [email protected]